Terms of service

What a quote commits us to

A written quote lists what we will build and what we are deliberately leaving out. That list is the agreement. Anything outside it is estimated separately and only starts once you approve it in writing.

Fixed-price projects are billed by stage. You approve stage one without committing to the rest, and each stage ends in something you can use.

How hours are counted

Only work on your project: development, design, testing, integration and the meetings you ask for. Internal coordination, bringing a new person onto the team, and anything we got wrong are not billed. You get an itemised log every month.

Hourly work has a 40-hour monthly minimum. Retainers run month to month; unused hours roll over one month on Starter and Growth. Rates are the ones published on the pricing page on the day you sign, and they hold for the life of the project.

Who owns what

You own everything we build for you, from the first commit: repositories, databases, documentation. Handover is part of the project, not a favour at the end, and nothing in our contract makes it harder for you to continue with another team.

We keep the right to reuse generic, non-confidential building blocks — a date picker, an import routine — the way any studio does. We never reuse your data, your designs or anything specific to your business.

Sice is our product and stays ours. Your subscription is a licence to use it, not ownership of it.

Warranty

Thirty days from delivery, anything that does not behave the way the quote said it would gets fixed at no charge. That is a warranty on our work, not a promise that requirements never change — new scope is new scope, and we will say so plainly.

Ending it

Retainers end with 30 days' notice from either side, with no penalty. Hourly work ends when the current month does. A fixed-price project ends at the end of an approved stage; you pay for the stages delivered and nothing more.

If we are the ones stopping — because a project is not going to pay for itself, or because we cannot staff it properly — we say so early and hand over everything we have.